BSS provides a Supervisor/Leader and Manager support service, which offers assistance to boost the confidence of supervisory staff dealing with interpersonal problems.

Typical issues BSS Psychologists have assisted with include:

  • How to approach an employee
  • How to deal with a stressed or angry employee
  • How to manage a dispute between two employees
  • How to support a grieving employee
  • How to respond to a complaint from an employee
  • How to speak to an employee about unsatisfactory work performance
  • How to motivate a reluctant employee that is resistant to accessing EAP support

Additionally, BSS provides Supervisor skills sessions with set topics such as:

  • Understanding fatigue
  • Delivering presentations
  • Intoxication v. Impairment
  • Becoming a Principled Negotiator
  • Practice Active Listening
  • Learning De-escalation Strategies
  • Support vs. Risk Management

The BSS Psychology App also incorporates a Leader/Supervisor Digital Toolbox which includes resource sheets on a variety of topics.

For further assistance please contact our Team or call 1800 30 30 90.

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To request a face to face, video or telehealth counselling session, click below.

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