Privacy

BSS Employee Assistance is a private psychology practice that delivers specific psychological services to employees of contracted organisations and the employees’ immediate family members under an agreement with each individual company.

BSS and all its employees are required to abide by the legal, ethical and professional requirements that are mandated for any psychology practice in Australia.

In general terms, as well as obeying the law of the land, these requirements ensure we abide by the regulations and ethical obligations established by:

The Australian Health Practitioner Regulation Agency

The Psychology Board of Australia

The Australian Privacy Principles (2014)

All Federal and State privacy legislation

The Australian Psychological Society - Code of Ethics

Employee Assistance Professionals Association of Australia - Code of Ethics.

The Australian Government has established privacy legislation which, in 2014, incorporated the Australian Privacy Principles. These set out the rules for collecting and handling an individual’s personal information. BSS Employee Assistance makes every effort to comply with privacy legislation and the Australian Privacy Principles.

Data Retention
The app only retains information that users voluntarily enter when managing appointments or recording Peer Support interactions. Information is retained only for as long as required to provide services and meet legal, regulatory, and operational obligations.

Data Deletion
Users can request deletion of their personal information using the contact details provided in the Privacy Policy. Where there is no legal or operational requirement to retain the information, reasonable steps will be taken to securely delete or de-identify it.

For a copy of our privacy brochure, click here