Your Privacy

BSS and all its employees are required to abide by the legal, ethical and professional requirements that are mandated for any psychology practice in Australia.

In general terms, as well as obeying the law of the land, these requirements ensure we abide by the regulations and ethical obligations established by:

• The Australian Health Professional Registration Authority
• The Psychology Board of Australia
• The Australian Privacy Principles (2014)
• All Federal and State privacy legislation
• The Australian Psychological Society - Code of Ethics
• Employee Assistance Professionals Association of Australia - Code of Ethics.
• The Australian Government has established privacy legislation which, in 2014, incorporated the Australian Privacy Principles. These set out the rules for collecting and handling an individual’s personal information. BSS Employee Assistance makes every effort to comply with privacy legislation and the Australian Privacy Principles.

Data Retention and Deletion for BSS Psychology Website & App

Data Retention
The website and app only retain information that users voluntarily enter when managing appointments or recording Peer Support interactions. Information is retained only for as long as required to provide services and meet legal, regulatory, and operational obligations.

Data Deletion
Users can request deletion of their personal information using the contact details provided in the Privacy Policy. Where there is no legal or operational requirement to retain the information, reasonable steps will be taken to securely delete or de-identify it.